Published on Wednesday, 30 November -0001 00:00
Question: I applied for my baby's Social Security number while in the hospital. It's been several weeks and I haven't gotten her card in the mail. What should I do? Should I re-apply? Answer: Sometimes it takes a little longer than usual for your card to arrive. As long as you completed the paperwork in the hospital, you can rest assured it's being processed. Some states take longer to process than others. If you need to show that you applied for your baby's card, you can use the receipt you got at the hospital when you submitted your baby's application. For more information, visit our Web site at www.socialsecurity.gov or call toll-free (800) 772-1213 (TTY (800) 325-0778). Question: I work all day and can't call Social Security until late at night. Can I still call outside normal business hours? Answer: Yes. You can use our automated services 24 hours a day, seven days a week to request services such as a replacement Medicare card or Social Security Statement, and a variety of other forms and publications. Just call us at (800) 772-1213 to conduct business using your touchtone phone or by speech. Representatives are available to help you from 7 a.m.-7 p.m. local time. You can also visit our Web site to conduct much of your Social Security business online. For more information, visit our Web site at www.socialsecurity.gov or call toll-free (800) 772-1213 (TTY (800) 325-0778).